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Dear Shop Owner,

I received my order and it is beautiful. I had to write you to thank you for your superb customer service.  With Venice just having one of the worst floods they ever have, it is amazing that you could receive my order, pack it up for delivery and have it get to me so quickly. 

And thank you for the 2 sets of earrings (1 clip/1 pierced).  What a nice touch.

I am so glad we discovered you in September of 2017 with buying a gift for a friend.  Yours is a shop never to be forgotten.

Beth Thomas
Murano glass Gondola So pleased to have found this it will remind me of my trip to Venice very easy to order and good email response thank you Linda Dowsett (England) Santa Claus in a "gondola"

Thank you very much. I received the Santa today and it is beautiful.

Thank you.

I am more than satisfied with your quality of glass and your service. Thank you very much for such prompt service!
Kathleen Painter

Kathleen Painter (USA)
Glass scarf 3

Grazie, un vero sogno, collana affascinante, molto raffinata, un non so che di altri tempi ....ottimo gusto , sono veramente entusiasta !
Complimenti !!!
Cordialmente e con i migliori auguri per un lieto Anno Nuovo 
Rosalba Maffei

Rosalba Maffei (Italia)
Glass shade Kandisnky


We just received the 3 lamps and they are beautiful.  Thanks so much for creating such lovely pieces.


Vince (USA)

Dear Markus,


Thank you for sending through the glass birds.  They arrived in good shape with no damage. I appreciate your speed on this and they are now in display in our home. See below.


Do let me know whether you would like me to return the broken birds for repair or not. I believe you said not. 


Many thanks for your efficiency on this. It is nice to have dealt with you and when we are next in Venice we will visit your shop again. Many thanks again.


Best regards




Christian (USA)
Glass shade Kandisnky I purchased a chandelier from you back in July when visiting and then you had to send me new parts - thank you for doing that so fast.  Quite amazing and I LOVE my light!

Now I want to get 2 or 3 pendent lights with the red shades from you for my kitchen. I see the shades for sale on the website but how much for the actual light kit to come with them?   Just trying to get idea of full price.
Many thanks,
Karen Bowen (USA)
Glass ball with glass red fish medium size Meraviglia assoluta Ivana (italia) Glass shade Kandinsky Hi Luigi I am pleased to say that DHL delivered the shades this morning. Fantastic service from you -- we will meet you soon in Venice. Many thanks for everything. Chris and Alison (UK) Santa Claus in a "gondola" Oggetto: Thank you!! MARKUS!! A too-much-delayed note to you that the gondola ornament arrived incredibly quickly, in excellent shape (thanks to some AMAZING packing!!) and will be the hit of Christmas this year!! Thank you so much for everything and we can't wait to see you again in Venice in your store! All the very best to you and yours this holiday season!! Most sincerely, Dave Hyman Springfield, VA Dave Hyman (Springfield, VA) Santa Claus in a "gondola" Venice is my absolute favorite City. A few years ago when we were visiting there, I purchased a very similar Gondola Christmas Ornament. Two years later, my son's friend accidentally broke it. This is the closes I can find to what I had ... I miss it every year I put up our tree. Thank you for offering it on the internet!!!! Jane Frazer (USA) Glass ball with glass red fish medium size Meraviglioso! Prodotto realizzato molto bene, imballo perfetto, serietà e affidabilità del personale! Annalisa (Italia) Glass bag with red fish medium size. Originale e divertente, realizzato molto bene, perfetto come regalo, recapitato con puntualità e con un imballo adeguato! Personale della vetreria davvero molto cordiale ed affidabile! Annalisa (Italia) Vms 3 Bon Giorno...the necklace arrived yesterday and it is very beautiful. I know my daughter will love it. Thank you again for your fantastic customer service. I will see you the next time I come to Venice. Thank you so much, Sandy Staples-Hector (USA) Glass shade Kandinsky Buongiorno! After taking up so much of your time in the shop on 28/12/2015 trying to decide on our lights (we were the couple from Los Angeles that had you showing us so many different lights) I just wanted to send you a picture of what they look like as we received them today. We are so pleased! Thank you so much for all your help! Grazie! Best regards, Kerri Graver Kerri Graver (USA) Drinking Glass Tumbler N 16 thank you for organising. the tumbler was the perfect match! Cheers Rollo Wright (USA) Santa Claus in a "gondola" I was in Venice last month with my daughter. She saw this ornament, and loved it! We decided instead of carrying it around, we would get it on our way back to our hotel, but could never find the store again. I was so excited to find it online. I ordered and received it within a week's time, wrapped like it was a priceless gem, which to us, it is! Thank you so kindly for your wonderful service, and the beautiful ornament!! My daughter was thrilled!!! Lisa Demuynck (USA)
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